Frequent Asked Questions

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Shipping & Delivery

How is my order shipped?
Most items ship via freight carrier due to their size and weight. Smaller parts and accessories ship via standard ground shipping. You'll receive tracking information once your order ships.

Do I need a liftgate for delivery?
Many of our larger items (trenchers, mowers, snow equipment) require freight delivery and may need a liftgate if you don't have a loading dock or forklift. Liftgate service can be added at checkout for an additional fee — if you're unsure whether you need one, contact us before ordering and we'll help you figure it out.

How long will my order take to arrive?
Delivery times vary by product and manufacturer, typically 3-15 business days. Exact timeframes are noted on each product page. You'll receive tracking as soon as your order ships from the warehouse.

Do you ship to my location?
We currently ship within the continental United States. Contact us if you have questions about delivery to your specific area, including remote or rural locations.


Product & Compatibility

Will this attachment fit my machine?
Compatibility depends on your specific make, model, and mounting system (skid steer, tractor, etc.). Check the product description for compatibility details, or contact us with your equipment's make/model and we'll confirm fit before you order.

Does this arrive assembled?
Most equipment arrives mostly assembled, with some final setup required (attaching handles, wheels, or accessories). Assembly instructions are included, and our support team is available if you need help.

What's included with my purchase?
Each product page lists exactly what's included. If you don't see something you expected, reach out and we'll clarify before you order.


Warranty & Returns

What's the warranty on this product?
Warranty terms vary by manufacturer and are listed on each product page. Most equipment carries a manufacturer's warranty covering defects in materials and workmanship.

Can I return my order?
Due to the size and freight shipping costs of most items, returns are handled on a case-by-case basis. Contact us within 30 days of delivery if there's an issue with your order, and we'll work with you on next steps.

What if my item arrives damaged?
Inspect your delivery upon arrival. If there's visible freight damage, note it on the delivery receipt and contact us immediately with photos so we can resolve it quickly with the carrier and manufacturer.


Ordering & Payment

What payment methods do you accept?
We accept all major credit cards and other secure payment options available at checkout.

Can I get a quote before ordering?
Yes — contact our team via chat, email, or phone, and we'll help you find the right equipment for your project and provide pricing.